Privacy Policy
This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for collecting, storing, processing, and using personal data provided by the User while using the website of "LPG Ukraine" (hereinafter referred to as the "Website"), as well as the collection of technical data through web analytics services.
In accordance with the applicable laws on personal data protection, the processing of personal data is carried out on a legal and fair basis.
1. Data We Collect
We collect and process the following categories of data:
- Representative Contact and Identification Data: full name, contact phone number, email address.
- Company and Corporate Data: company name, legal address, bank details, extract or statement from the Unified State Register (USR), VAT extract, director's appointment order, charter / articles of association.
- Logistics and Technical Fuel Activity Data: delivery address, tank capacity, excise number (for tax accounting, logistics calculation, and preparation of accompanying documentation for B2B supplies of gas, gasoline, and diesel).
- Technical Data (Cookies and Analytics): information automatically collected when visiting the Website (IP address, browser type, device, geographic location, page actions) using Google Analytics, Google Search Console, and Google Tag Manager.
2. Purpose of Personal Data Processing
Data collection and processing are carried out to ensure full B2B interaction, fulfill contractual obligations, and comply with regulatory requirements:
- Establishing contact with the client to process requests and discuss order details.
- Preparing commercial proposals, concluding, and executing contracts for the supply of petroleum products and gas.
- Issuing invoices, processing payments, and preparing mandatory tax documentation (including excise invoices).
- Calculating logistics costs to the delivery site taking into account tank capacity.
- Analyzing and improving Website performance and optimizing its structure using Google analytical tools.
3. Use of Google Services (Analytics, Search Console, Tag Manager)
Our Website uses Google tools to monitor traffic, analyze user behavior, and optimize search engine performance:
- Google Tag Manager (GTM): used to manage website tags and scripts without modifying code directly.
- Google Analytics: collects anonymized statistics on how users interact with the Website (time spent on pages, viewed sections), helping us improve service quality.
- Google Search Console: used to monitor website indexing and optimize its rankings in Google search results.
These services may collect data using cookies. You can manage or disable cookies in your web browser settings at any time.
4. Data Storage and Processing
- Data Security: All personal and corporate data entered through Website forms are transmitted via secure channels and stored in an internal Customer Relationship Management (CRM) system protected against unauthorized access.
- Staff Access: Access to data is restricted exclusively to authorized company employees (sales managers, logistics specialists, accounting) who have signed non-disclosure agreements regarding trade secrets and personal data.
5. Transfer of Data to Third Parties
We do not sell, trade, or transfer your personal data to third parties for marketing purposes. Data transfer is possible only in the following cases:
- To engaged contractors (e.g., carriers, gas tanker drivers) strictly within the scope necessary to physically deliver fuel to your facility.
- Upon an official request from authorized regulatory or law enforcement authorities in cases directly provided by applicable law.
6. User Rights
You have the right to:
- Know about the sources of collection, location of your personal data, and the purpose of their processing.
- Receive information about the conditions for granting access to personal data.
- Request access to your personal data and demand their update or correction.
- Demand the complete deletion of data or restriction of processing.
- Withdraw your consent to personal data processing (by sending a request to our email).
7. Changes to the Privacy Policy
We reserve the right to update this Policy in case of legislative changes or technical updates on the Website. The new version becomes effective upon its publication on this page.
Data Controller Contact Information:
Email: info@ojasgroup.ua